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B2B Ecommerce Trends & Statistics 2018 – Infographic

Forrester in a report revealed that B2B ecommerce market is rocking and growing further in upcoming years with 12.1% per annum.

B2B Ecommerce main image

Reasons behind B2B Ecommerce Growth

When the experts have run a search to find out the reasons behind such phenomenal growth of B2B e business, they conclude the following:

  • Buyers preference changes
  • Cost cutting
  • Leveraging Omnichannel trends

B2B Ecommerce market growth

B2C to B2B Shifting

Recent ecommerce market statistic reveals that trends are shifting from B2C to B2B and data provides solid support. For instance, estimates sales in B2C is $2.3 trillion while for B2B ecommerce it is $7.7 trillion. The reasons behind shifting are the rise of self-service tendency and simplified ordering experiences with B2B online portals.

B2B Ecommerce shifting trend

Large Market for Ecommerce

Ecommerce growth is not restricted up to some regions but spread evenly across the globe. For instance, China has $672 billion, USA $340 billion, and the UK $99 billion shares in global ecommerce market.

B2B Ecommerce markets

Selling Channel Wise B2B Ecommerce Growth

When all selling channels of business are witnessing growth, it leads the entire business to phenomenal growth. The same goes true for B2B ecommerce, as Distributor channel is growing 6.2%, Manufacture 7%, Wholesalers 5.8%, and Retailers has the highest growth rate with 26.6% hike.

B2B Ecommerce growth rate

Thus, the market has experienced 7.1% overall growth of B2B ecommerce.

Multiple Channel Integration Boosted Growth

With the increased complexities in running ecommerce stores, integration of different service providing channels is mandatory to offer excellent services on-time and cost-effectively.

For instance, third-party shipping service providers ease on-time delivery. Shopping cart integration provides inventory visibility. Order management software integration smoothens the order acquisition, processing, and delivery.

B2B Ecommerce multichannel integrations

Targeted Customers

Today B2B e business critical decisions are taken by 81% non-C suite employees because nearly 64% C-suite executive has left the enterprises or organizations. It indicates that B2B ecommerce marketers have to focus more on non-C suite employees of their B2B customers using various incentives and marketing techniques.

B2B Ecommerce customers image

3rd Party Logistic Partners

International shipping and delivery with the best performance are only possible for B2B ecommerce when it has the strong support of third-party logistics service providers with comprehensive options, such as just-in-time delivery, automated replenishment, partial delivery, multi-warehouse shipping, and return management.

B2B Ecommerce delivery options

Effective Marketing Channels

To acquire leads, B2B ecommerce has multiple ways to bet on it. For instance, website or web portal, email marketing, SEO, and social media are a few worth to mention here.

B2B Ecommerce online channels

Among these all, website shares 86%, email 72%, and SEO 54%. Thus, the most rewarding is the website for the business and developing an elegant portal with the latest features and functionality is an excellent way to reap the most out of it.

B2B Ecommerce shoppers statistics

We hope thta you like the article. If you want to download full inforgaphics on B2B e business, please follow the link below.

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Bhargav Thakkar
Experienced Director with a demonstrated history of working in the information technology and services industry. Bhargav Thakkar is the Director of Magneto IT Solutions, a full service of Web Development in USA, India, and UAE. He has experience of delivering more than 100+ project ranging from web technologies to mobile application technology.
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